For technical support Germany is rated as the best nearshoring location in Europe – here is why:

Nearshoring to Germany offers a skilled workforce, central European location, and strong infrastructure, making it ideal for technical support operations. Multilingual capabilities, high data protection standards, and political stability further enhance its appeal. Germany’s leadership in technology ensures access to cutting-edge tools, boosting efficiency and reducing costs.

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Employer of Record (EOR) vs Business Process Outsourcing (BPO)

An Employer of Record (EOR) allows companies to hire employees in Germany quickly and legally without establishing a local entity, managing contracts, payroll, and compliance. Business Process Outsourcing (BPO) involves outsourcing specific business functions such as customer service, IT, finance, and HR to third-party providers, helping companies reduce costs and focus on core activities.

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