BPO Business Process Outsourcing & Technical Support Outsourcing

We provide outsourced services, covering both business processes and technical support needs.
BridgeToEurope delivers expert Professional Technical Support and IT consulting services designed to address various business technology needs. Our team provides tech support in native languages, ensuring clear communication and efficient problem-solving. We offer full-spectrum IT support, from troubleshooting to resolving complex issues.
A standout feature is our comprehensive RMA services, which include collection, allocation, preparation, and processing of returned equipment.
Our clients also gain access to specialized Field Application Engineers (FAEs) who offer advanced technical expertise.

In addition, we provide warehousing and distribution services, ensuring smooth logistics for your hardware needs. Our trained professionals are dedicated to offering top-notch tech support, available via phone or ticketing systems and tailored to meet your specific service level agreement (SLA). We also offer presales advisory services to help businesses make informed decisions about their IT infrastructure and ensure that all technical requirements are met efficiently. BridgeToEurope is your trusted partner for IT consulting and support.

BridgeToEurope offers Professional Technical Support and IT-consulting:

Tech support by native German-speaking administrators

Full-spectrum IT technical support

Complete RMA handling: collection, allocation, preparation, and processing

Access to specialized Field Application Engineers (FAEs)

Essential warehousing and distribution services

Expert tech support provided by trained professionals

Phone and ticket-based support aligned with your SLA

Presales advisory and consulting assistance

All of our services are easily and flexibly scalable, and fully operational immediately after a quick setup phase.

Definition of BPO: https://en.wikipedia.org/wiki/Business_process_outsourcing
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Please feel free to contact us for more details here.